New faces are always welcome at Elleven! To better serve you and your needs, we require an in-salon Complimentary Consultation for all new color and chemical guests. We ask that you please first call the Salon 256-489-4247 to set up this Consultation, once you have called our salon then complete our Pre-Consultation form to tell us how we can best serve you. We’re so happy you found us and look forward to seeing you!
General questions? Call us at 256-489-4247 or use our Contact Form.
Returning clients, please request your appointment using the Returning Clients Form.
Cancellations: Please be aware that 24-hour advance notice is required when cancelling any appointments. This provides the opportunity for someone else to schedule an appointment. Any last minute cancellations within 24 hours of your appointment time are subject to half the cost of the cancelled appointment. Any appointments that are NO SHOWED without calling to cancel will be subject to a charge of the FULL COST of the appointment. Multiple last-minute cancellations and/or “no-shows” will result in the inability to reserve future appointments. We appreciate your understanding!
Child Safety: Our salon is not child-proof! In order to ensure your child’s safety and in an effort to provide a relaxing salon experience for all guests, our policies strictly prohibit leaving children unattended in the salon. If you must bring young children to your appointment, please provide appropriate supervision for them in the form of an additional caretaker. Older children not requiring supervision may wait in our lobby area while you enjoy your visit.
Your Privacy: We observe strict privacy policies and won’t disclose your information to any other party. Personal and/or Credit Card information will be securely kept with the front desk.